How to make a return

Select the items to return

Get a refund confirmation

Send it off when you can

Frequently Asked Questions

How do I make a return or exchange?

  1. Select the items you want to return or exchange
  2. You will receive confirmation for the return/exchange
  3. Mail the item to use with a prepaid shipping label

Is it easy to return or exchange items?

Once your return or exchange is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

What items are returnable or exchangeable?

Items purchased in the last 14 days. Item(s) must be sent back in original/sale-able condition. The item(s) must be unharmed, not worn, unaltered, and free from any odors. Item(s) must be in original packaging, with tags still attached.

What items are non-refundable?

Items marked as final sale (i.e. limited releases or items marked as on sale at the time of purchase).

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